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Customer and Partner Support
At Entelect, our world-class support team is dedicated to making every customer interaction a positive experience. Equipped with the authority to make bold decisions and take full ownership of resolving issues, they ensure that every complaint is handled with care and efficiency.
Our focus is on delivering exceptional service that not only satisfies but also fosters long-term loyalty to your brand. Trust us to enhance your customer experience and keep them coming back for more.
Gen AI Solutions
Our Generative AI experts have developed state-of-the-art technologies that deliver automated solutions across a range of industries. Our advanced AI platforms are designed to offer 100% self-help capabilities, providing 95% of solutions within just 30 seconds. This not only enhances consumer experience with lightning-fast responses but also significantly reduces support costs. Elevate your customer satisfaction and streamline your operations with our innovative AI-driven solutions.
Shaping up the future of Telecalling
At Entelect Sales, we’re dedicated to surpassing targets and unlocking new opportunities for lead conversion. Our strategy includes targeting the Right Audience, better call connectivity, Automated lead lifecycles & follow-up processes, Lead categorization, Close coaching & Monitoring, and AI call Quality. Thanks to our expertise, we’ve achieved up to a 65% increase in cold call connectivity and a remarkable 38% conversion rate. Let us elevate your sales performance with our innovative approach.
Complete HR Solution
From sourcing top talent to managing payroll seamlessly, we’ve got you covered. Our innovative hiring model empowers HR teams to efficiently train and onboard candidates, delivering an exceptional experience right from the start. At the same time, our HR experts stay attuned to market trends to identify the best hiring strategies, reducing employee support costs while optimizing payroll. Enjoy a frictionless process with maximum in-hand salary for employees and minimized support budget for employers. Elevate your hiring and payroll management with our comprehensive, cost-effective solution.
Consulting Services
Entelect offers consulting services tailored to your unique Contact Center needs, empowering you to drive your contact center your way
Effortless CRM & Omnichannel Solutions
From selecting the most budget-friendly CRM to designing and training your team, we handle everything, making it easier than ever to implement and optimize your customer management system. Let us take care of it all.
Most Budget Freindly CRM
Customising CRM Based on the Requirement
API Integration with your database
Elevate Your Operations with Seamless End-to-End Dialer Setup
Our tailored dialer setup handles everything—from dialer selection and PRI line assignment to advanced call flows, seamless integrations, and comprehensive training. Boost connectivity, streamline reporting, and enhance efficiency. Let us elevate your operations to peak performance.
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