Privacy Policy

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At Entelect Techsol LLP ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, www.entelect.in ("the Website")

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.1. Information We Collect Personal Information: Name, email address, phone number, billing and shipping details, and any other information you provide while using our Website or services.Usage Data: Information about your interactions with our Website, such as IP address, browser type, pages viewed, and time spent on the Website.Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

 

2. How We Use Your InformationTo provide and improve our services. To process transactions and communicate about your orders.To send promotional emails and updates, subject to your consent.To analyze website performance and user behavior.

 

3. Sharing Your Information  We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers for payment processing, delivery, or marketing purposes, ensuring they comply with strict data protection standards.

 

4. Data Security  We employ industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is entirely secure, and we cannot guarantee absolute data security.

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5. Your Rights  You have the right to access, update, or delete your personal information. For assistance, please contact us at privacy@entelect.in.

 

6. Changes to This PolicyWe reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Modified" date.Terms and ConditionsWelcome to www.entelect.in ("the Website").

 

By accessing or using our Website, you agree to the following Terms and Conditions ("Terms"). Please read them carefully.

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1. Use of the Website You agree to use the Website for lawful purposes only. Unauthorized use of the Website may give rise to a claim for damages or be a criminal offense.

 

2. Intellectual PropertyAll content on this Website, including text, graphics, logos, and images, is the property of Entelect Techsol LLP and is protected by copyright laws. Reproduction or redistribution without our consent is prohibited.

 

3. Limitation of LiabilityWe are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website.

 

4. Governing LawThese Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

 

5. AmendmentsWe reserve the right to update these Terms at any time. Continued use of the Website implies acceptance of the revised Terms.Cancellation and Refund PolicyAt Entelect Techsol LLP, we aim to ensure customer satisfaction.

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Our Cancellation and Refund Policy is as follows

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1. Cancellation PolicyOrders can be canceled within 24 hours of placement by contacting support@entelect.in.Once the order is processed or shipped, cancellation requests cannot be accepted.

 

2. Refund PolicyRefunds are applicable for canceled orders (if within the allowed timeframe).Approved refunds will be processed within 7-10 business days to the original payment method.For any discrepancies or grievances, please reach out to refund@entelect.in.

 

3. Non-Refundable ItemsServices that have already been delivered or initiated are non-refundable.

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Shipping and Delivery Policy

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At Entelect Techsol LLP, we are committed to delivering your orders promptly and efficiently. Please review our Shipping and Delivery Policy below:

 

1. Delivery TimelineOrders are typically processed within 2-3 business days and delivered within 7-10 business days, depending on your location.Delays may occur due to unforeseen circumstances such as natural calamities or transportation issues.

 

2. Shipping ChargesShipping charges will be calculated at checkout and may vary based on the delivery location and product weight.

 

3. Tracking Your OrderOnce your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status.

 

4. Undeliverable PackagesIf a package is returned to us due to incorrect address or failed delivery attempts, we will contact you to arrange re-delivery. Additional charges may apply.

 

5. Contact UsFor shipping-related inquiries, please contact us at shipping@entelect.in.

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