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Why Entelect?
01
Reduce Costs by Up to 50%
Our unique work model enables clients to cut costs by at least 40% while consistently delivering exceptional consumer experiences.
03
Brand Impact
Our no-hire-and-fire policy prevents layoffs, instead integrating employees into our processes to safeguard your brand’s image.
02
Have Cutting Edge Gen-AI
We not only provide support bandwidth but also deploy our Gen AI Experts to focus on automation, shifting relevant volumes effectively.
04
Elevate CX
Our innovative hiring model meets peak demand instantly, ensuring zero wait times while maintaining high-quality conversation and resolution standards.
Outsourcing solutions that boost your business
Consulting Services
Entelect offers consulting services tailored to your unique Contact Center needs, empowering you to drive your contact center your way
Leave your CRM worries to us. Our experts will select, design, and integrate the best CRM solution tailored to your needs, ensuring it’s budget-friendly and future-ready for evolving demands
Our team will assess and implement the ideal dialer solution—whether it's CLOUD, CCaaS, or Hard Phone. We'll design it to boost your call connectivity, enhance agent efficiency, and ensure wait times stay under one minute.
Skip the hassle of hiring a contact center expert or outsourcing your operations. We'll build a best-in-class contact center that can handle high volumes with a customized CRM, tailored dialer, and comprehensive knowledge base, all backed by detailed process SOPs